Contact Us
Whether you have a question about how we review sweepstakes casinos, a correction to flag, or a general enquiry about anything on this site, this is the right place to start. The team behind Social Casino reads every message and responds to genuine enquiries as quickly as possible.
What We Can Help With
We cover a wide range of topics across this site — from how the sweepstakes model works to platform-by-platform comparisons. Here are the kinds of things readers most commonly get in touch about:
- Review accuracy — If you believe a detail in one of our write-ups is out of date or incorrect, please let us know. We take editorial accuracy seriously and will investigate promptly.
- Platform availability — Sweepstakes casino eligibility changes frequently by state. If you've noticed a platform has changed its supported states, we want to hear it.
- Site feedback — General thoughts on how we can improve coverage, navigation or the usefulness of our comparisons.
- Commercial enquiries — If you represent a sweepstakes or social casino platform and want to discuss how we work, please reach out through this page.
- Responsible play concerns — If you or someone you know needs support, please visit our responsible gambling guidance before reaching out. It includes direct links to recognised support organisations.
What We Are — and What We Are Not
Social Casino is an independent comparison and review site. We research and assess sweepstakes casino platforms so readers across the US can make informed decisions. We are not affiliated with any individual platform, we do not operate games, and we cannot intervene in disputes between players and operators.
If you have a complaint about a specific platform — a delayed redemption, an account issue, or a terms dispute — your first step should be the platform's own customer support team. Each operator listed on this site has its own support channel, and most offer live chat or email. We can point you toward the right operator page, but we cannot resolve platform-side issues on your behalf.
Our Editorial Standards
Everything published on this site goes through the same research and verification process. Our editorial positions are not for sale. Platforms reviewed here cannot pay for a higher rating or a more favourable write-up — our about us page explains how that process works in full.
We do earn commission when readers click through to a platform and sign up, which is how independent comparison sites like this one remain free to use. That commercial relationship does not determine which platforms appear, how they are ranked, or what we say about them.
Before You Write
A few things worth checking first — they may answer your question faster than waiting for a reply:
- Our About Us page covers how we select and rate platforms, who writes the content, and how we handle commercial relationships.
- Our Responsible Gambling page has direct links to free, confidential support if gaming has become a concern.
- Our Terms and Conditions set out how this site operates, including data handling and the limits of our editorial responsibility.
Response Times
We aim to respond to all genuine enquiries within two to three business days. During busy periods it may take a little longer, but every message is read. Spam and unsolicited marketing will not receive a reply.
Social Casino is an independent editorial platform. All views expressed are our own. Sweepstakes casinos operate under a promotional model distinct from traditional real-money gambling — no purchase is necessary to participate, and availability varies by state. Adults 18 and over only, or 21 and over where required by the operator or applicable state rules. Prize redemption may be subject to verification, minimum thresholds and geographic restrictions. Redeemed prizes may be subject to federal and state tax obligations — readers should consult official guidance or a qualified adviser if they are unsure of their obligations.